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Rank: Horsham Forum Kingpin
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Last Login: 28 June 2009
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I had another unsolicited Kleeneze catalogue through my door today. Firstly don't get me wrong, I understand these people are only trying to make a living, but I am really opposed to their tactic of putting an unsolicited catalogue though your door and then constantly harassing you to give it back. The first few time this happened I played the game and left them on the doormat. Invariably the agent would not collect them when they said. I don't like them cluttering the door mat so I would take them back in. I work nights and more often than not the agent would come back when I am sleeping in the day and bang on the door waking me up. I have explained to the agents that I don't want then and they have said that they will cross me off the list. Normally a month or so later another catalogue arrives and I go through the same cycle. The agent's usual response is "sorry I am new and I didn't know you didn't want one". I have got so fed up with this cycle that now they go straight in the bin. Quite often the agents get upset or even aggressive over this ranting "I have paid for that catalogue, it is my property you have to give it back etc." I have little sympathy. I have a prominent, polite notice on my door asking cold callers not to call and I have told them countless times in the last 10 years or so that I don't want these catalogues. The annoying thing is that nowadays you can prevent unsolicited mail and phone calls by registering with the Mailing and Telephones preference services but there is little you can to stop these catalogues.
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Rank: Horsham Forum Kingpin
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Rank: Horsham Forum Kingpin
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Dancemix (06/03/2006)
I feel this pain too. What do you have on your notice? I'ts one that BT supplied when they were trying to promote their "Privacy at home" service. It just says "Door To Door Sales - Please Don't Ring" with a big red no entry sign in the middle! It seems to have deterred everybody except Kleeneze and Betterware. Would you believe a different woman came round yesterday asking for her catalogue back. You know the catalogue that I instantly returned to the guy that delivered it last week with the strict instructions not to call again as I work nightshifts. 
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Rank: Horsham Forum Kingpin
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| I have just came home to find a Betterware catalogue on my doormat. AAAARRRGGGGGGHHHHHHHHH!!!!!!!!!!!!!!!!!!! ps Ms Agent It is in the Bin!
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Rank: Horsham Forum Newbie
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I have the same problem.
I have asked them to stop but the people that deliver them keep changing.
Don't they realise they are being exploited!
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Rank: Horsham Forum Kingpin
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Another Kleeneze catalogue today. When questioned why she put one through my door despite the fact that I had told them 2 months ago I didn’t want them she said “sorry I am new” I am sure in another 2 months another ‘new’ agent will be along. She also said that my ‘polite notice’ didn’t’ apply to her as she was not a door to door sales person!
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Rank: Horsham Forum Junior
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| Bleeding catalogues. Ours go in the bin as well when they come through the letter box. And when they come to collect, the agent is more considerate by posting a note through the door saying they came to collect it but it wasn't there. This note also goes in the bin. Brains
http://www.urbanexploration.vze.com
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Rank: Horsham Forum Kingpin
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Nice on one Brains. I wonder what percentage of Kleeneze, Betterware catalogues end up in the bin. I once asked a Kleeneze agent why Kleeneze puts unsolicited catalogues through peoples doors and then DEMAND them back from uninterested people. Her answer was that "that's how we find our customers" To me these people are no better than spammers. Spam works in a similar way, you sent out millions of unsolicited messages knowing that a very small minority will take the bait. Unfortunately these few people that reply (or buy Kleeneze or Betterware products) make it worth doing. EVEN IF IT DOES INCONVENIENCE THE VAST MAJORITY OF PEOPLE THAT DON'T WANT SPAM (OR KLEENEZE OR BETTERWARE PRODUCTS)
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Rank: Horsham Forum Newbie
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a very small percentage of our catalogues end up in the bin - perhaps in a new area we would lose 1 or 2 in 200 to the Victor Meldrew society  . people are generally polite and leave them out. we have about 2000 regular customers who rely on our catalogues, interestingly most of our best customers have those grey no door to door sales type signs up but they never consider them as applying to us, more to people who try to sell things at the door like gas, double glazing etc.oh and the very small percentage who 'take the bait' is about a half who browse the catalogues and about 20% who eventually end up as customers. i would never demand a catalogue back, in fact we personally never knock, we just put a slip through. of course there is always the occasional exception and i think a sign like "no catalogues or circulars" would indeed be more appropriate for you all.
Work From Home
http://www.ownsmallbusiness.co.uk
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Rank: Horsham Forum Kingpin
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The question I asked at the start of this thread is "how many times do you have to tell these people you do not want their catalogues?" That is the problem. I should not have to have a sticker on my door. I should not have to leave unwanted catalogues on my door step. Thanks to the mailing preference and telephone preference schemes I have stopped unwanted junk mail and telephone calls. Why can't I permanently stop unwanted catalogues. I work nights. Your activities disturb my sleep. The main problem is the agents only last a few months at best and any request to stop the catalogues is not passed on to the next agent. This is a national problem. Have a read of some of these threads I have just found: Having read the above I think you must be very lucky to achieve such few catalogues losses and such a high percentage of customers. Even so, by your own admission the vast majority are not interested in purchasing from your catalogues It seems the root of the problem is that it is very hard to make money from selling products alone. The people making the money are those higher up the chain (pyramid?). These people earn money recruiting more agents etc. Those at the bottom soon get fed up and move on. Why can you not have your own national register similar to the mailing preference / telephone preference schemes? I should only have to tell you once I do not want your catalogues.
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